Return Policy

Under the law, customers located in the UAE have the right to cancel their purchase within fourteen days following the delivery of an item.

Return Process

For VapeAdalya.com, we offer a hassle-free return or exchange process. Upon your request for a return or exchange, a courier will be dispatched to your location to handle the pickup of the item/s. This service ensures a convenient and secure method for our customers to return or exchange their purchases without the need to send items back through mail or courier services themselves.

Will I Receive a Full Refund?

If you decide to cancel your purchase within the specified fourteen-day cooling-off period, we will provide a full refund for the cost of the item/s. It is important to note, however, that the original postage and packing costs are non-refundable, and the return service provided by our courier will be at no additional cost to you.

Non-returnable Items

Please be aware that certain items are deemed non-returnable for hygiene reasons. To qualify for a return during your cooling-off period, items must be in their unused condition and contained within their original and unopened packaging. Returns that do not comply with these conditions may either be rejected or a restocking fee could be applied at our discretion.

For detailed information regarding non-returnable items or any other inquiries, we encourage you to contact the VapeAdalya.com Team directly.

Should you find yourself dissatisfied for any reason, please reach out to us immediately. Our aim is to provide prompt and comprehensive assistance to ensure your satisfaction.